IMPORTANT: Changes to ordering of repeat medication
NHS Blackpool Clinical Commissioning Group (CCG) has asked us to change how repeat prescriptions can be ordered, in line with the rest of Lancashire and the wider UK.
From 7th October 2019 a pharmacy will not be able to order repeat prescriptions on your behalf. You or your carer must order the medicines you need using any of the following methods:
- MyGP app – if you have a smart phone or iPad (download from your usual app store)
- Patient Access – secure online service (visit https://app.patientaccess.com/registration/create)
- Email to firstname.lastname@example.org our dedicated prescription email address
- Drop off or post the re-order slip, selecting only the items you need. If you don’t have your slip from your last prescription, you can use one of our request forms or simply write a list
Where possible you should re-order when you have a week’s medicines left. We need 2 working days to process the prescription before the pharmacy can obtain and dispense the medicines. Please give a reason if you need to order early, for example if you are going on holiday.
If you have nominated a pharmacy, we can send prescriptions directly to them by the Electronic Prescription Service (EPS), which is the quickest and safest way. To make a nomination, let us know which pharmacy (including branch) you wish to use. Your pharmacy will continue to deliver your medicines to you if you have this arrangement with them.
If you feel you might need support ordering your repeat prescription or you are a carer for someone who might need help, please ask to speak to the prescriptions clerk or practice pharmacist.
Taking control and responsibility for your own medication has proved to be safer and reduce waste, saving money that can be used for services to improve the health of people in Blackpool.
If you have any questions regarding this change, please contact the Medicines Optimisation Team at NHS Blackpool CCG on 01253 955480.
Big White Wall: Free online mental health resource available to everyone on the Fylde Coast
A free mental health resource for people living with depression and other conditions is now available across the whole of Blackpool, Fylde and Wyre.
Big White Wall, which is available at www.bigwhitewall.com, provides a clinically safe and anonymous online community providing peer to peer support, personal assessments and self-help courses for those who need it. And thanks to NHS Blackpool and NHS Fylde and Wyre Clinical Commissioning Groups (CCGs), the service is now available to all people with a Fylde Coast postcode.
Dr Neil Hartley-Smith, a Blackpool GP and clinical adviser to the CCGs, said: “We are committed to supporting people living with mental health on the Fylde Coast by providing varied and high quality services for them to access.
“Big White Wall is a fantastic tool for people who are suffering as they can log in anonymously and express how they are feeling to a community of people who feel the same way.
“And for those who struggle to put how they feel into words, they can ‘draw a brick’ to express the difficulties they are facing, which many people find quite therapeutic and relieving.”
Big White Wall chief executive Henry Jones said: “Everyone has mental health and we believe everyone should be able to access support as and when they need it.”
“We are delighted to form part of a joint strategy from NHS Fylde and Wyre and NHS Blackpool CCGs of delivering highly effective and easily accessible support for all Fylde Coast residents. We are looking forward to welcoming everyone to our community.”
The Big White Wall is constantly monitored by ‘wall guides’ who are on hand 24/7 and will intervene if members seem particularly low and at risk and provide personal support on a one-to-one basis. Big White Wall also offers members the opportunity to take online tests to measure their anxiety or depression levels to set goals and track their progress. Online courses with health professionals covering things like sleep problems, stopping smoking and anger management are also available.
For more information or to sign up to Big White Wall quickly, anonymously and free of charge, visit www.bigwhitewall.com
Emis moving to Amazon warehousing system for data storage
A data processor acting on our behalf, EMIS Health, is changing certain technical aspects of the way in which it delivers services to us, and as part of this transition it will be moving the data which it hosts on our behalf from its own data centre to a third party data centre, which is owned and operated by Amazon Web Services (AWS).
Delivery of the services is subject to the terms of the GP Systems of Choice Framework (GPSOC) which is managed by NHS Digital on behalf of the Secretary of State for Health.
The exercise will involve a change to the manner in which data is being processed on our behalf. Although this change does not introduce processing that is likely to result in a high risk to individuals (which would necessitate the undertaking of a DPIA), given that the data includes special category data we nevertheless feel that it is appropriate that we undertake a review.
As detailed above, the data (which includes special category data (i.e. health data) which is collected via the processor’s clinical IT system and which forms the patient’s medical record) will be stored in a third party data centre (which will act on the instructions of EMIS Health, who in turn will act in accordance with instructions received from (or on behalf of) ourselves as the relevant controller pursuant to our call off contract under the GPSOC framework or as otherwise documented).
Aside from the manner in which the data is being hosted, we have not identified, as part of this change, any material change to the manner in which the data is being processed (in terms of data sharing and/or use).
The scope of the data processing is as detailed in the relevant GP Systems of Choice contract (and related call off contract (and deed of undertaking)) or as otherwise agreed in writing between EMIS Health and ourselves.
As noted above, aside from the hosting element the manner in which the data is being used or otherwise processed will not materially change as a result of this change.
MAC Clinical research: Do you suffer from any of the following conditions?
Or do you have a general enquiry or interest in a future study?
If yes, then MAC Clinical Research, based in Blackpool, are looking for patients to help with their current research programme.
All eligible patients will be offered a comprehensive medical check, reasonable travel expenses and some studies also provide financial compensation.
For more details please click on the banner below or call 01253 444450.
NHS Long Term Plan
Click on the link below to view the NHS long term plan.
NHS Long Term Plan
KNOWN ISSUE - Bing & Yahoo search results
It has been brought to our attention that when searches for our website are made through the Bing (microsoft) or Yahoo search engine patients are presented with a description of our surgery and the correct web address, but with a link entitled 'Adelaide Street, Brisbane'. We are currently trying to rectify this to prevent any further confusion, however trying to find the correct reporting procedure for either one is proving problematic. We would suggest that for future searches patients use www.google.co.uk where all information is showing as correct.
Diabetes Success Story
One of our patients, Debra Scott, is spreading the news of how after being diagnosed with diabetes type 2 she used diet as a way of controlling her condition. She has been featured in the local newspaper and a national magazine, and after joining our PPG has sought our support to help spread the news locally. She is a true inspiration and she kindly provided an account of her journey which we have turned into an article for you to read.
Wear it Pink 2018
We celebrated wear it pink for the 2nd year running. This time we also implemented a bake sale at each surgery. In total we raised £127!
116 123 - Suicide Helpline
If you or someone you know are struggling and need to talk, you can contact The Samaritans on the above number (116 123) or email email@example.com
Every year the GP survey is commissioned and sent out to our patients. Their responses are sent back directly to NHS England. The full report of the most recent survey results can be viewed by clicking the link below:
GP Patient Survey - Adelaide Street